After a transaction is complete, it can take a few days for the funds to become redeemable to your bank account. For security purposes, it typically takes 3 business days after the buyer marks the item as delivered for your funds to become redeemable. If after 3 days of the buyer accepting your order your funds are still pending please reach out to us to resolve the issue. You can submit a support ticket directly within the app.
Why aren’t my funds redeemable yet?
- Why aren’t my funds redeemable yet?
- How do I deactivate or delete my account?
- Is it safe to add my credit card?
- How do I add a bank account?
- Why do I have to fill out so much info when adding my bank account?
- If an item is lost in transit, what then?
- The package I sent was damaged in transit. What do I do?
- What about oversized packages?
- Who pays for packaging supplies?
- When will my order arrive?