The package I sent was damaged in transit. What do I do?

by gearup camera

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In the rare event that a package is damaged (beyond repair) in transit, the buyer will be issued a full refund pending confirmation from the shipping service that the packaging was, in fact, compromised. GearUp puts the responsibility on the seller as far as packaging their item securely. Sellers should assume that their package will be thrown and shaken while in transit. It is the sellers responsibility to package their item accordingly. It is GearUp policy to defer to the designated shipping service for damaged package resolutions.

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