If an item is lost in transit, what then?

by gearup camera

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In the extremely rare scenario that a package is deemed lost, then the buyer will be issued a full refund. 

It is GearUp policy to defer to the designated shipping service for lost package resolutions.

If a package is waiting to be picked up by the buyer at a local post office or sorting facility, then we give the buyer 3 days to pick up the package until marking the package as delivered. 

The package I sent via USPS is lost, what can I do?

The package I sent via UPS is lost, what can I do?

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